What is a KPI?
A key performance indicator (KPI) metric is an important data point that a company can measure and analyze to determine if it's reaching its goals. Companies can set KPIs regarding a wide range of measures, including sales numbers, customer acquisitions and employee satisfaction. These measures can differ depending on the industry and the type of work a team does. Companies may track multiple KPIs at once, which may require them to create a standardized method for reporting this data in a clear way.
What is a KPI report?
A KPI report is a detailed and easy-to-read report with information about key performance indicators (KPI) that a company, department, team or individual is tracking. Depending on the amount of data you track and who the intended audience is, KPI reports can be extensive and detailed. They can come in the form of virtual or physical reports, with some programs creating interactive documents that allow the reader to learn more about each data point. Company leaders may distribute these reports to departments to learn more about performance data, or they may discuss the information in company meetings.